About Us

Data Bureau Limited is a Fiji company established by a number of leading financial insititutions in 2001.  We supply our members with information that allows them to make informed credit and business decisions.  We collect this information from our members and also public records.

We then make this information available to our members through a sophisticated but user friendly software system accessed through the internet.

Our principal business is the operation of a Credit Bureau database where members can access the credit history and identify details of their customers.  The Credit Bureau also assists members with debt collection when defaulting debtors are listed on the Credit Bureau.  

Confidentiality of Information

While providing a comprehensive database at the fingertips of our members, we are mindful that the data we retain is confidential and personal.  We have put in place a highly secured website with the same security setup as those in the e-banking industry.  Our users are identified and given a password to allow them access to the information and an audit trail is kept .  Through our Code of Conduct, our members are required to obtain authorisation from a consumer before a search is carried out. 

Accuracy of Information

Accuracy of information is of extreme importance to our members, borrowers and the Credit Bureau.  While the Credit Bureau depends on the information provided by our members, we take all possible measures to ensure that the data we store is accurate.  Quality control and safety nets are placed in every stage of our operation.  The accuracy of credit information is also dependent on correct information supplied by customers to our members.

Compliance Committee

We have stringent measures to safeguard the accuracy of information and our members are governed by a Code of Conduct.  However we have a Compliance Committee to ensure that the public has a place go to if anyone is not satisfied Credit Bureau’s operations.  The Compliance Committee is independent of the Credit Bureau and is chaired by a former High Court Judge and Ombudsman; Sir Moti Tikaram.  The other 2 members are; the Secretary of the Banks Association of Fiji and the Chair of the Fiji Employers Federation.  We are proud to say that after 5 years of operation there has only been one case dealt with by the Compliance Committee.