About Data Bureau
Data Bureau is the leading provider of credit historical information on individual and businesses in the South Pacific. It is a Fiji company established by a number of leading financial institutions in 2001 and has established Credit Bureau operations in Fiji, Tonga and Vanuatu and hopefully in Samoa before the end of 2011. The Credit Bureaus are not linked in anyway, they are stand alone. Therefore membership to any Credit Bureau is carried out by individual countries. For more information on membership, click the country bar on the top.
Our principal business is the operation of a Credit Bureau database where members can access the credit history and identify details of their customers. The Credit Bureau also assists our members with debt collection when defaulting debtors are listed on the Credit Bureau.
This information is available to our members through a sophisticated but user friendly software system accessed through the internet.
We supply our members with information that allows them to make informed credit and business decisions. We collect this information from our members and also from public records.
Accuracy of Information
Accuracy of information is of extreme importance to our members, borrowers and the Credit Bureau alike. While the Credit Bureau depends on the information provided by our members, we take all possible measures to ensure that the data we store is accurate. Quality control and safety nets are placed in every stage of our operation. The accuracy of credit information is also dependent on correct information supplied by customers to our members.
Complaints Committee
We have stringent measures to safeguard the accuracy of information and our members are governed by a Code of Conduct. However if a dispute cannot be resolved by the General Manager, it can be referred to the Complaints Committee who will pass a judgment based on natural justice and fair play. The Committee oversees the operation of the Code of Conduct and the operational integrity of the Credit Bureau. To read more about the Code of Conduct, please select the country on the menu bar at the top.